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Customer Service

Weekday Hours
Mon-Fri 9:00 am – 5:00 pm EST
Only email support is available during the weekends (Sat-Sun)

Customer Service Team
1-703-448-4058 for General Experience and Ticket questions.

Trolls Concierge Team
1-833-266-5122 for Booking Groups of 15 or more and Birthday parties.

Technical Support Team
1-800-844-3545 for difficulties with the E-commerce Ticketing store.

Media Relations

For media inquiries and press-related questions regarding DreamWorks Trolls The Experience, please contact us via the below e-mail or phone number.



For DreamWorks Trolls The Experience news, please visit our Press Room.