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Hours of Operation

10:00 am – 4:00 pm*
Tuesday, Wednesday, Thursday
10:00 am – 4:00 pm*
10:00 am – 4:00 pm*
10:00 am – 6:00 pm*
10:00 am – 5:00 pm*

*The Experience and Café remain open 60 minutes past the last entry time.

Visit our FAQ page for more details.

How to Find Us!

218 West 57th Street
New York, NY

Map It

Getting There
Columbus Circle Station
(5 minute walk)
57th Street Station
(2 minute walk)

The two garages are Carnegie Broadway located at 211 West 56th Street, and Quick Park Broadway 235 West 56th Street.

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Icon Parking - Quick Park

Cupcakes & Rainbows Retail Café

Before departing or prior to entry time, guests can shop for DreamWorks Trolls-inspired souvenirs and grab sweets and treats from the Cupcakes & Rainbows retail café.
(No ticket purchase necessary to enter Cafe)

Know Before You Go

Strollers & Coat Check
Complimentary coat & collapsible stroller check is available. For a more enjoyable visit, skip the stroller check line and leave your stroller at home. For more info, visit our FAQ page


Arrive Early
Ticket is invalid for other times besides the designated time. Please arrive 15 minutes before your selected time.

What Can I Bring Inside?
Oversized bags, weapons, illegal substances, selfie sticks, animals, outside food & beverages are not permitted inside of the exhibit. For a full list of permitted items, visit the FAQ page.


How Long is the Experience?
The experience is designed to take 50 to 60 minutes.